Terms of Use

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.indiacraftnation.com website.

The domain name www.indiacraftnation.com (hereinafter referred to as "Website") is owned by IndiaCraftNation, (hereinafter referred to as "ICN").

You shall be subjected to the policies that are applicable to the Website for such transaction. For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User. The term "We", "Us", "Our" shall mean ICN.

When you use any of the services provided by us through the Website, you will be subjected to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part of this Terms of Use. We reserve the right, at our discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to you. It is your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions.

Accessing, browsing or otherwise using the site indicates your agreement to all the terms and conditions under these terms of use, so please read the terms of use carefully before proceeding. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by ICN Policies ((including but not limited to Privacy Policy) as amended from time to time.

Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website.

If you use the Website, You shall be responsible for maintaining the confidentiality of your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block your access on the Website.

ICN is not and cannot be a party to or control in any manner any transaction between the Website's Users.

All contractual terms are offered by and agreed to between Buyers and Sellers alone. The contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. ICN is not responsible for any non-performance or breach of any contract entered into between Buyers and Sellers. ICN cannot and does not guarantee that the concerned Buyers and/or Sellers will perform any transaction concluded on the Website. ICN shall not and is not required to mediate or resolve any dispute or disagreement between Buyers and Sellers.

ICN shall not hold any right, title or interest over the products nor any obligations or liabilities in respect of such contract entered into between Buyers and Sellers. ICN is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.

In case of Pricing on any product(s) as is incorrectly reflected on the Website due to some technical issue, typographical error or product information published by seller, in such an event seller may cancel such your order(s).

ICN does not make any representation or Warranty of the products or services proposed to be sold or offered to be sold or purchased on the Website. ICN does not implicitly or explicitly support or endorse the sale or purchase of any products or services on the Website. ICN accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

You may find other User's information to be offensive, harmful, inconsistent, inaccurate, or deceptive. Please use caution and practice safe trading when using the Website, ICN cannot take responsibility or control the information provided by other Users which is made available on the Website.

You shall not host, display, upload, modify, publish, transmit, update or share any information which belongs to another person and to which You does not have any right to or is not according to law.

You shall not use any device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or any Content, it’s materials, documents or information through any means not purposely made available through the Website. We reserve our right to bar any such activity.

You shall not attempt to gain unauthorized access to any portion or feature of the Website.

You shall not probe, scan or test the vulnerability of the Website or any network connected to the Website nor breach the security or authentication measures on the Website.

You shall not make any negative, denigrating or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by us including the terms Indiacraftnation, Indiacraftsnation or otherwise engage in any conduct or action that might tarnish the image or reputation, of ICN or sellers on platform or otherwise tarnish or dilute any ICN's trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by us.

You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding Your use of Our service and Your listing, purchase, solicitation of offers to purchase, and sale of products or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.

Solely to enable Us to use the information You supply Us with, so that we are not violating any rights You might have in Your Information, You agree to grant Us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights You have in Your Information, in any media now known or not currently known, with respect to Your Information. We will only use your information in accordance with the Terms of Use and Privacy Policy applicable to use of the Website.


While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to: Lack of authorization for any transaction/s, or Exceeding the preset limit mutually agreed by You and between "Bank/s", or Any payment issues arising out of the transaction, or Decline of transaction for any other reason/s.

Use of the payment facility shall not render ICN liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services or fraud as regards the products and /or services listed on ICN’s Website.

You understand, accept and agree that the payment facility provided by ICN is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment through Cash On Delivery, collection and remittance facility for the Transactions on the ICN Website using the existing authorized banking infrastructure and Credit Card payment gateway networks. Further, by providing Payment Facility, ICN is neither acting as trustees nor acting in a fiduciary capacity with respect to the Transaction or the Transaction Price.

In case you do not raise a refund claim using Website features within the stipulated time than this would make you ineligible for a refund.
Except for Cash On Delivery transaction, refund, if any, shall be made at the same Issuing Bank from where Transaction Price was received.
ICN reserves the right to refuse to process Transactions by Buyers with a prior history of questionable charges including without limitation breach of any agreements by Buyer with ICN or breach/violation of any law or any charges imposed by Issuing Bank or breach of any policy.

The Buyer and Seller acknowledge that ICN will not be liable for any damages, interests or claims etc. resulting from not processing a Transaction/Transaction Price or any delay in processing a Transaction/Transaction Price which is beyond control of ICN.
Buyer and Seller shall comply with all the applicable laws.
We do not warrant that Product description or other content of this Website is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.
ICN shall not be liable for any special, incidental, indirect or consequential damages of any kind in connection with these terms of use, even if user has been informed in advance of the possibility of such damages.

Contact Us
Please contact us for any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Website.
Grievance officer
Contact details of the Grievance Officer are provided below:
Mr. Rajendra Pal
Email: support@indiacraftnation.com
Time: Mon - Sat (9:00 - 18:00)

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